Company Policy

1.1) Pricing
● All prices are given as the Ex-Factory prices, excluding Freight and insurance Charge;
● All prices are quoted in banding range from the current sliver price in the global market.

1.2) Order & Minimum Order Quantity (MOQ)
● Sample Order
--2 pieces/pairs per style
--For sample request of Ring, one size can be selected.
●Bulk Order
--25 pieces/pairs per style
--4 sizes of Ring can be applied.


Remark：The production won’t be started without the confirmation by both parties.

1.3) Lead Time (Approximately)
● 2-3weeks for Sample Order
● 4-5weeks for Bulk Order (After Proforma Invoice confirmation & paid 30% deposit)

Shipping Method:
● Regular post
   --Express Mail Service
●Courier
   --Federal Express
   --UPS
   --DHL

 
Term of Payment:
● Advance Payment via Telex Transfer(T/T)
-30% deposit before mass production will be started and the balance 70% when the shipment is ready for dispatch.
 

Retum &Claim Policy:
   --The claim must be made in writing within 15 days after received merchandise;
   --Over 30 days claim will be subject to Labor Charge for repair or replacement.
 
Return merchandise will not be accepted if without our Return Merchandise Authorization. To obtain the RMA, Please send in your request via
rita@oliajewelry.com or lisa@oliajewelry.com